Privacy Policies
All personal data will be treated as confidential. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order. The collected email addresses will not be used for commercial communication unless agreed by the customer.
Transmission Of Information
In order to provide the customer with a secure purchase process, the Company has an agreement with an external provider of online payment services.
The data provided by the client will be shared with the provider for exclusive purposes of providing the service, which include the processing of payments and the validation of transactions through an anti-fraud system, in order to minimize the risk of identity theft to customers card holders.
Customer Rights
The client, when registering his personal data in the website, expressly gives his consent to the Company so that they are used for the purposes described in this policy:
- Properly process and validate the Purchase Order.
- Establish a timely communication with the Client to provide the necessary support in case of any type of eventuality including return and exchanges requests.
- Keep it updated regarding the products, services, campaigns, offers or other marketing action carried out by the brand.
The Company reserves the right to modify this Privacy Policy. However, the changes will be made on the basis of what is stipulated in the applicable legislation and ensuring, first of all, for the protection of personal data and customer satisfaction.
Text Messaging Communication Policy
1. Introduction
In alignment with our commitment to uphold the privacy and data protection of our clients, this section of our Privacy Policy outlines our practices regarding text message communications. KUNA US employs text messaging as a means of communication to enhance our service offerings and facilitate timely updates concerning our products and services.
2. Consent to Receive Text Messages
By providing your phone number to KUNA US, you agree to receive text messages from us regarding our products, services, and other important information. These messages are intended to add value to your experience with our company and to keep you informed about opportunities we believe may be of interest to you.
3. Sending Text Messages to KUNA US
Customers are welcome to send text messages to KUNA US for inquiries, feedback, or service-related requests. We view text messaging as a convenient channel for our customers to interact with us directly and promptly.
4. No Spam Policy
KUNA US adheres to a strict "No Spam" policy. We will only send you text messages that are relevant to KUNA's services and products. We are committed to sending communications that we believe are of significant importance and benefit to you, our valued client.
5. Opting Out
Should you wish to no longer receive text message communications from KUNA US, you may opt-out at any time by following the opt-out instructions provided in the text messages or by contacting our customer service directly. Upon receiving your opt-out request, we will cease sending you text messages promptly.
6. Data Protection and Privacy
KUNA US is dedicated to protecting your privacy and personal information. All text message communications are conducted in compliance with our Privacy Policy and the relevant data protection regulations to ensure the confidentiality and security of your information.
Contact us
e-Fibres, LLC
C/o H&co 2330 Ponce de Leon bvd
FL33134 Coral Gables – USA
e-kuna@incalpaca.com
Phone: (800) 388-6021
