Legal content
EOFY Sale | Up to 30% Off
“The End of Financial Year” campaign offers up to 30% OFF on selected pieces, This promotion is available exclusively to customers in Australia. Valid for purchases made through the Worldwide store at kunastores.com from June 12th, 2026, to June 30th, 2026, or while supplies last. Discount applies to selected products only and is not applied to the total order value. Excludes FW26 Collection, Luxury Collection (vicuña products) and any items already discounted prior to this campaign. Discount cannot be combined with other campaigns, promotions, offers, coupon codes, or active discounts. Offer does not apply to taxes, or other charges. Discount cannot be applied retroactively to purchases made before or after the promotional period. KUNA reserves the right to modify, suspend, or terminate this promotion at any time without prior notice.
WELCOMEBACK10
Provides an additional 10% discount on eligible products, valid only on orders over USD 150, the code may be used once per customer, only one promotional code may be applied per order, this discount may be combined with other discounts currently available on the website, unless otherwise stated, offer valid for a limited time only, the company reserves the right to modify or cancel this promotion at any time.
MOTHERS DAY | Heritage that Embraces Us (Pauta)
“Heritage that Embraces Us” campaign: Enjoy 40% OFF when you purchase a Bundle consisting of one (1) Sweater or Poncho plus one (1) Accessory. Promotion excludes the Spring Summer 2026 and Luxury collections. Discount cannot be combined with other campaigns, promotions, or existing offers. Valid for purchases made through us.kunastores.com from April 20th to May 10th, 2026, or while supplies last.
Get Ready For Mother's Day
“Get Ready for Mother’s Day” campaign: Enjoy 25% OFF when you buy two selected accessories. Offer includes Royal Alpaca collection. This promotion excludes the Spring Summer 2026 and Luxury collections. Discount cannot be combined with other campaigns, promotions, or existing offers. Valid for purchases made through us.kunastores.com from April 1st to April 19th, 2026, or while supplies last.
The Spring Transition Edit
The “Spring Transition Edit” campaign offers up to 50% off on selected pieces. This offer excludes the Luxury collection and may not be combined with other campaigns, promotions, or discounts. Valid for purchases made through us.kunastores.com from March 20th to March 31st, 2026, or while supplies last.
Winter Sale
The “Winter Sale” campaign offers up to 40% off on selected pieces. This offer may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com
from January 16th to February 28th, or while supplies last.
2025 Final Edit
The “2025 Final Edit” promotion offers up to 50% off selected pieces. This offer may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from December 23 to January 05, 2026, or while supplies last."
The Art of Giving
"The Art of Giving” campaign offers 20% off storewide with the purchase of two or more pieces. This offer may not be combined with other promotions or discounts and excludes the Luxury collection. Valid for purchases made through https://us.kunastores.com
from December 2nd to December 23rd, 2025, or while supplies last.
BLACK FRIDAY
“The ‘Black Friday’ promotion provides 40% off storewide with a minimum purchase of USD 250 using the code BLACKFRIDAY. This promotion is not combinable with other discounts and excludes the Luxury, Essentials, and Accessories collections. Valid for purchases made at https://us.kunastores.com
from November 28th through December 1st, 2025, or while supplies last. Orders purchased under this promotion are not eligible for returns or refunds; exchanges only.” from November 28th through December 1st, 2025, or while supplies last.
SALE | Pre-Black Friday
The “SALE | Pre-Black Week” promotion offers up to 60% off selected items. This offer may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from November 18th to November 27th, 2025, or while supplies last.
15% Coats:
Valid only on KUNA USA Online Store (us.kunastores.com). Receive 15% OFF on all Coats & Jackets for Women and Men from October 22 to October 29, 2025. Discount applies at checkout using code COATS15. Offer excludes products from the 99 PICKS and Vicuña collections. Not valid with other discounts, promotions, or gift cards. Offer subject to availability and may end without prior notice.
$99 Picks:
The “$99 Picks” promotion offers selected items at $99 each. This offer may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from October 7th to October 31st, 2025, or while supplies last.
Labor Day
StartFragment
The “Labor Day Weekend” promotion offers 40% off storewide, with a minimum purchase of $250 USD, excluding the Luxury collection. This offer may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com
EndFragment
Summer Sale
StartFragment The “Summer Sale” promotion offers up to 60% off on selected items. This offer may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from August 4th to September 30th, 2025, or while supplies last. EndFragment
Alpaca Days
The “Alpaca Days” promotion offers 40% off storewide. This offer is valid on all items and may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from August 1st to August 3rd, 2025, or while supplies last.
Summer Selection
The “Summer Selection” promotion offers up to 50% off on all summer collections. This offer may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from July 19th to July 31st, 2025, or while supplies last.
Independence Day Edit
The “Independence Day Edit” promotion offers $75 off purchases of $300 or more at https://us.kunastores.com, excluding the Luxury Collection. This promotion is valid for purchases made from July 2nd to July 6th, 2025, and cannot be combined with other promotions or discounts.
KUNA Legacy
The “KUNA Legacy” promotion offers two selected pieces for the price of one. This offer applies only to selected items and may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from June 20th to June 22nd, 2025, or while supplies last.
The Father's Edit
The “The Father’s Edit” promotion offers 30% off all menswear styles at https://us.kunastores.com, excluding the luxury collection. This promotion is valid for purchases made from May 27th to June 16th, 2025, and cannot be combined with other promotions or discounts.
Memorial Edit
The “Memorial Edit” promotion offers a 40% discount storewide with a minimum purchase of $200. Using code: MEMORIAL40 This offer excludes the Luxury collection and may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from May 23rd to May 26th, 2025, or while supplies last.
Sale
The “SALE” promotion offers up to 50% off on selected items available in the "SALE" section on https://us.kunastores.com. This offer may not be combined with other promotions or discounts and excludes the Luxury collection. Valid for purchases made from May 1 to May 31, 2025, or while supplies last.
Dear Mom
The “Dear Mom” promotion offers a 30% discount on the Spring Summer 25 and Essentials collections. This offer excludes the Luxury collection and may not be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com from May 1st to May 12th, 2025, or while supplies last.
Royal Alpaca: The Finest Alpaca
The “Royal Alpaca: The Finest Alpaca” promotion offers priority access with a 20% discount exclusively for mailing list subscribers. This offer applies only to items from the “Royal” section, available at https://us.kunastores.com/collections/royal-alpaca, and excludes all other collections. It may not be combined with other promotions or discounts. Valid from May 1st, 2025, to May 31st, 2025, or while supplies last.
Get Ready for Mother's Day
The "Get Ready for Mother's Day" promotion offers a 20% discount on selected ponchos, capes, shawls, and scarves. This promotion excludes the Luxury collection and cannot be combined with other promotions or discounts. Valid for purchases made through https://us.kunastores.com/ from April 24, 2025, to April 30, 2025, or while supplies last.
Early Access: Easter Edit
The "Early Access: Easter Edit" promotion offers a 20% discount on the entire Spring Summer 2025 collection exclusively for mailing list subscribers. To redeem, use the code 20SPRING at checkout. This promotion highlights EXPRESS SHIPPING items and cannot be combined with other promotions or discounts. Offer valid only for purchases made through https://us.kunastores.com/ by mailing subscribers. Promotion valid from March 7, 2025, to April 30, 2025, or while supplies last.
Last Call (Winter Sale):
The "Last Call (Winter Sale)" promotion offers up to 70% off on selected items, excluding the Luxury collection and SS25. This promotion is valid from April 1, 2024, to April 30, 2025, or while supplies last. It cannot be combined with other promotions or discounts. Items purchased during this promotion are not eligible for returns or exchanges. Offer valid exclusively for purchases made through https://us.kunastores.com/.
St. Patrick’s Exclusive:
The 'St. Patrick’s Exclusive' promotion offers a 50% discount storewide, excluding MS25 and the Luxury Collection, for one day only, on March 17, 2025, or while supplies last. This promotion cannot be combined with other offers or discounts and is valid exclusively for purchases made through https://us.kunastores.com/. Prices and availability are subject to change without notice. Items purchased during this promotion are not eligible for returns or exchanges.
Winter Sale:
The "Winter Sale" promotion offers discounts of up to 70% storewide. This promotion does not include the Luxury collection and is valid from March 1, 2025, to March 31, 2025, or while supplies last. Discounts apply only to selected items and cannot be combined with other promotions or discounts. Offer valid exclusively for purchases made through https://us.kunastores.com/. Prices and availability are subject to change without notice. Items purchased during this promotion are not eligible for returns or exchanges.
Mocha Mood:
Mocha Mousse: Luxurious mocha-toned garments that complement any outfit and make the perfect match this season.
Alpaca Love:
The “Alpaca Love” campaign offers a 30% discount on selected items from the Alpaca Lovers collection for the Fall Winter 2024-2025 season. This discount applies only to items listed under the “Alpaca Love” section on Kuna’s website. It cannot be combined with other promotions or discounts. The promotion is valid from February 6, 2025, to March 9, 2025, or while supplies last. Items purchased during this promotion are not eligible for returns. Offer valid only for purchases made through https://us.kunastores.com/.
Sale - Last Chance:
The "Last Chance" promotion from Kuna USA offers discounts of up to 60% on selected products. The promotion is valid from February 1st to February 6th, 2025, or while supplies last. This promotion cannot be combined with other ongoing promotions during the valid period. Minimum stock: 1 unit per model and/or while supplies last. The discounts from this promotion do not apply to refunds of previous purchases. Only valid on active discounts in the SALE category on the website https://us.kunastores.com/. Last Chance items cannot be returned or exchanged.
The Perfect Match:
Timeless accessories that match with any outfit and express your love this Valentine’s Day.
Chinese New Year:
Use the discount code NEWYEAR30 to receive a 30% discount on all items in the store. This offer cannot be combined with other promotions or discounts, and is valid for purchases made through https://us.kunastores.com/ only. The promotion is valid from January 28th to January 31st, 2025, or while supplies last. Prices and availability are subject to change without notice. Purchases made with this code cannot be returned or exchanged.
New Year Exclusives:
With a minimum purchase of $250.00 USD, receive one accessory from the "Accessories" section of the website as a complimentary gift. This promotion is valid on all items available at Kuna USA, excluding the Luxury collection. Offer is subject to availability, cannot be combined with other promotions or discounts, and is valid for purchases made through https://us.kunastores.com/ only. The complimentary accessory cannot be returned, exchanged, or redeemed for cash. This promotion is valid from January 15th to January 31st, or while supplies last.
Timeless Coats:
The "Timeless Coats" campaign highlights all coats as the perfect winter outfit option. Pieces from the Fall Winter 2024 collections, "Camel Story" and "Alpaca Lovers," these alpaca fiber coats are designed to last generations. With limited availability, don’t miss the chance to own one of these timeless essentials. Please note that shipping takes 10 to 15 business days. All items are subject to availability.
Happy New Year:
Use the discount code NEWYEAR30 to receive a 30% discount on all items in the store. This offer cannot be combined with other promotions or discounts, and is valid for purchases made through https://us.kunastores.com/ only. The promotion is valid from January 1st to January 15th, 2025, or while supplies last. Prices and availability are subject to change without notice. Purchases made with this code cannot be returned or exchanged. (Luxury garments are EXCLUDED)
Joy fo all - Christmas Gift Pack:
The "Christmas Gift Pack" promotion offers a 30% discount on all "Christmas Gift Packs". These packs will be available under the "Gift Pack" section on the website. This promotion is valid from December 5th to December 25th, 2024, or while supplies last. This offer cannot be combined with other ongoing promotions or discounts. Minimum stock: 1 unit per pack, subject to availability. All items in this promotion are final sale and are not eligible for returns or exchanges.
$79 Knit Picks:
The "$79 Knit Picks" promotion from Kuna USA offers all sweaters, cardigans, and vests in the "$79 Knit Picks" section at a special price of $79 per item. This promotion is valid from From the 5th to the 31st of December 2024, or while supplies last, and cannot be combined with other ongoing offers during this period. Minimum stock: 1 unit per style, subject to availability. This offer applies exclusively to items in the "$79 Knit Picks" section on the website https://us.kunastores.com/collections/knit-picks. All items in this section are final sale and are not eligible for returns or exchanges.
Black Friday Days:
The "Black Friday Days" promotion from Kuna USA offers discounts of up to 70% on all items tagged with "express shipping" in the Black Weekend section. This promotion is valid only on items in the "Black Weekend" section from November 23th to December 1st, 2024, or while supplies last. The promotion cannot be combined with other ongoing offers or discounts. Minimum stock: 1 unit per item, subject to availability. Valid only on purchases made through the "Black Weekend" section on the website https://us.kunastores.com/. All items in this promotion are final sale and cannot be returned or exchanged.
Joy for all:
The "Joy for all" promotion from Kuna USA offers a 30% discount on selected accessories. This promotion is valid only on selected items from November 15th to December 25th, 2024, or while supplies last. This offer cannot be combined with other ongoing promotions or discounts. Minimum stock: 1 unit per selected item, subject to availability. All items in this promotion are final sale and are not eligible for returns or exchanges.
$89 Knit Picks:
The "$89 Knit Picks" promotion from Kuna USA offers all sweaters, cardigans, and vests in the "$89 Knit Picks" section at a special price of $89 per item. This promotion is valid from November 8th to November 17th, 2024, or while supplies last, and cannot be combined with other ongoing offers during this period. Minimum stock: 1 unit per style, subject to availability. This offer applies exclusively to items in the "$89 Knit Picks" section on the website https://us.kunastores.com/collections/knit-picks. All items in this section are final sale and are not eligible for returns or exchanges.
FW24 "Latest arrivals":
Some pieces from the Alpaca Lovers collection come with express shipping, with estimated delivery between 3 to 6 business days. However, other pieces may take 10 to 15 business days to arrive for those with inventory in our Arequipa, Peru warehouse. Detailed delivery times are available on the website. Delivery times may vary depending on the zip code.
$99 Knit Picks:
The "$99 KNIT PICKS" promotion from Kuna USA offers all sweaters and cardigans in the "99 KNIT PICKS" section at a price of $99 per item. This promotion is valid from October 24th to November 7th, 2024, or while supplies last. It cannot be combined with other ongoing offers during the promotion period. Minimum stock: 1 unit per model, subject to availability. Discounts from this promotion do not apply to refunds on previous purchases. Valid only on items in the "99 KNIT PICKS" category on the website https://us.kunastores.com/. All items in the "99 KNIT PICKS" section are final sale and cannot be returned or exchanged.
Enchanted Threads:
The "Enchanted Threads" promotion from Kuna USA offers all sweaters and cardigans in the "99 KNIT PICKS" section at a price of $99 per item. This promotion is valid from October 30th to October 31st, 2024, or while supplies last. It cannot be combined with other ongoing offers during the promotion period. Minimum stock: 1 unit per model, subject to availability. Discounts from this promotion do not apply to refunds on previous purchases. Valid only on items in the "99 KNIT PICKS" category on the website https://us.kunastores.com/. All items in the "99 KNIT PICKS" section are final sale and cannot be returned or exchanged.
Follow The Alpaca:
Kuna USA presents the "Follow The Alpaca" promotion, offering a 20% discount on the entire Black Alpaka collection. This promotion is valid from September 19th to September 30th, 2024, or while supplies last. The discount cannot be combined with other promotions or discounts. Items purchased during this promotion cannot be returned or exchanged. Offer valid only on purchases made through the website https://us.kunastores.com/.
Labor Day:
During the 'LABOR DAY' promotion, Kuna USA is offering a 40% discount on selected garments. This promotion is valid only on September 4th, or while supplies last. It cannot be combined with the "SALE category" or other promotions valid during the promotion period. Additionally, customers who receive our exclusive text message offer will be eligible for an extra 10% discount.
Summer Sale:
The SUMMER SALE promotion from Kuna USA offers discounts of up to 60% on selected products. This promotion is valid from September 1st to September 30th, 2024, or while supplies last. It cannot be combined with other ongoing promotions during the valid period. Minimum stock: 1 unit per model and/or while supplies last. The discounts from this promotion do not apply to refunds for previous purchases. Valid only on active discounts in the SALE category on the website https://us.kunastores.com/. SUMMER SALE items cannot be returned or exchanged.
Pre-order Pre FW24:
Delivery within 10-15 business days for garments in stock at our warehouse in Arequipa, Peru, depending on the destination zip code.
Limited Time Deals:
The "Limited Time Deals" promotion from Kuna USA offers discounts of up to 60% on selected products. The promotion is valid from August 1st to August 31st, 2024, or while supplies last. This promotion cannot be combined with other ongoing promotions during the valid period. Minimum stock: 1 unit per model and/or while supplies last. The discounts from this promotion do not apply to refunds of previous purchases. Only valid on active discounts in the SALE category on the website https://us.kunastores.com/. Limited Time Deals items cannot be returned or exchanged. Additionally, an extra 20% discount is available on selected sweaters and cardigans in the SALE category using the code: ADD20. This additional discount is valid only during the Limited Time Deals promotion period and cannot be combined with other promotional codes.
Alpaca Days:
During the 'ALPACA DAYS' promotion, Kuna USA is offering a 40% storewide discount. This promotion is valid only from August 1st to August 4th, or while stocks last. It cannot be combined with the "SALE category" or other promotions valid during the Promotion Period. Additionally, exclusive to customers via text messaging, we are offering an extra 10% discount on top of the ALPACA DAYS 40% storewide discount. This additional 10% discount is also valid only from August 1st to August 4th and cannot be combined with the "SALE category" or other promotions. ALPACA DAYS items cannot be returned or exchanged.
Memorial Day:
The coupon MEMORIAL20 is valid only for all the store categories, without accesories category. Dates: from May 25 th to May 27th. This offer cannot be combined with other promotions (For example: LAST UNITS SALE) and is exclusive to the website https://us.kunastores.com/. The discounts from this promotion are not applicable for refunds of previous purchases.
Last Unit Sale:
The "LAST UNITS SALE" promotion from Kuna USA offers discounts of up to 60% on selected products. The promotion is valid from May 16 to May 31, 2024, or while supplies last. This promotion cannot be combined with other ongoing promotions during the Valid Period. Minimum stock: 1 unit per model and/or while supplies last. The discounts from this promotion do not apply to refunds of previous purchases. Only valid on active discounts in the SALE category on the website https://us.kunastores.com/. LAST UNITS SALE items cannot be returned or exchanged
Mom's Special Campain:
The "Mom's Special" promotion from Kuna USA offers a 30% discount on all knitwear products on the website. The promotion is valid from May 1st to May 15th, 2024, or while supplies last. This promotion cannot be combined with other promotions during the Promotion Period. Minimum stock: 1 unit per model and/or until stock lasts. The discounts from this promotion are not applicable for refunds of previous purchases.
Earth Day Campain:
The "Earth Day" promotion from Kuna USA offers a 20% discount on products from the "Terra" collection. The promotion is valid from April 22 to April 26, 2024, or while supplies last. This promotion cannot be combined with other promotions valid during the promotional period. Minimum stock: 1 unit per model and/or while supplies last. The discounts from this promotion are not applicable for refunds of previous purchases.
Mid Season Campain:
Valid exclusively from April 11 to April 21, 2024, for orders over $250 USD in the Mid Season 2024 collection at our online store https://us.kunastores.com/. The coupon "MIDSEASON20" is valid ONLY for qualifying orders. All products purchased using this coupon are non-refundable. Minimum purchase requirement of $300 USD. The coupon from this promotion is not applicable for refunds of previous purchases. Prices reflect the applicable discount. All items are subject to availability, and restrictions may apply. The offer may change or be discontinued at any time without prior notice. Offer valid in the United States of America.
Royal & Expressions Campain:
Valid exclusively from 15/04 to 30/04 at our online store https://us.kunastores.com/us for the Expressions (Kelly Abarca) collection and Royal Alpaca Jamas Scarve. All products purchased during this period are non-refundable. Minimum stock: 1 unit per model and/or while supplies last. Not combinable with other promotions or discounts. The coupon from this promotion is not applicable for refunds of previous purchases. Prices reflect the applicable discount. All items are subject to availability, and restrictions may apply. The offer may change or be discontinued at any time without prior notice. Offer valid in the United States of America.
St. Patricks Day Campain:
Valid only on March 17, 2024, at our online store https://us.kunastores.com/. Discount valid ONLY for that day. Not combinable with other promotions or discounts. The promotion is not valid for the LUXURY collection (Vicuña, Royal Alpaca). All products purchased on that day are non-refundable. Minimum stock: 1 unit per model and/or while supplies last. Not combinable with other promotions or discounts. The discounts from this promotion are not applicable for refunds of previous purchases. Prices reflect the applicable discount. All items are subject to availability and restrictions may apply. The offer may change or be discontinued at any time without prior notice. Offer valid in the United States of America.
Blankets Campain:
The coupon BLANKET20 is valid only for the BLANKETS category from March 16th to March 31st. This offer cannot be combined with other promotions and is exclusive to the website https://us.kunastores.com/.
Woman Campain:
The coupon WOMAN20 is valid only for the Mid Season 2024 collection from March 4th to March 15th. This offer cannot be combined with other promotions and is exclusive to the website https://us.kunastores.com/.
Landscape Campain:
The coupon LAND25 is applicable only to the Landscape collection, models Yauyos, Maras, Lagunillas, Huascarán, Cordillera Azul, from March 1st to March 31st. This promotion is not cumulative with other promotions, exclusive to the website https://us.kunastores.com/.
Coupon Codes:
Coupon code YEAR24 offers a 30% discount for the Chinese New Year campaign, only valid for the KUNA US website. Please note that this discount cannot be combined with any other ongoing promotions or discounts. Only applicable for one use per profile. This offer is valid from 12/02/24 to 29/02/2024.
Coupon code VALENTINE30 offers a 30% discount for the Valentines campaign, only valid for the KUNA US website. Please note that this discount cannot be combined with any other ongoing promotions or discounts. Only applicable for one use per profile. This offer is valid from 12/02/24 to 18/02/2024
Chinese New Year Campain: The promotion will be valid during the month of February, from the 1st to the 29th. With the purchase of a selected cardigan (Models included in the campaign: Walabi, Wanikia, Watanabe, Wadja, Wakosky), the customer will receive another product of equal or lesser value for free from selected stoles (Models: Wuttenberg, Willapa, Wessex, Watanabe Shawl, Wansee, Wadja Shawl, Via Shawl, Verso Shawl, Mesias Shawl, La del Farol Shawl, Mensaje color Shawl, Lecho de hojas Shawl, Aproximación del ala Shawl). The products participating in the promotion will be those properly identified and promoted as part of the offer during the validity period or until selected product stock is depleted.
En el sitio web de KUNA , utilizamos cookies propias o de terceros para (i) mejorar nuestros servicios y su funcionamiento, así como para optimizar la experiencia de nuestros usuarios; (ii) elaborar información estadística; y, (iii) personalizar el contenido que ofrecemos a nuestros usuarios en base a un análisis de sus hábitos de navegación.
El objetivo de la presente Política es ayudarte a comprender cómo y para qué KUNA utiliza las cookies y las opciones que tienes para gestionarlas.
1. Definiciones
E-commerce: corresponde a los sitios web y aplicaciones móviles de la Empresa KUNA.
2. ¿Qué son cookies?
Las
cookies
son ficheros que se almacenan en el terminal del usuario que navega a través de Internet y que, en particular, contiene un número que permite identificar unívocamente al dispositivo del usuario, aunque éste cambie de localización o de dirección IP. Las cookies son instaladas durante la navegación por Internet, bien por los sitios web que visita el usuario o bien por terceros con los que se relaciona el sitio web, y permiten a éste conocer su actividad en el mismo sitio o en otros con los que se relaciona éste. Por ejemplo: el lugar desde el que accede, el tiempo de conexión, el dispositivo desde el que accede (fijo o móvil), el sistema operativo y navegador utilizados, las páginas más visitadas, el número de clicks realizados y datos respecto al comportamiento del usuario en Internet. Los sitios web de la Empresa KUNA son accesibles sin necesidad de que las cookies estén activadas en los términos que se indican más adelante. Sin embargo, su desactivación puede impedir el correcto funcionamiento de los mismos.
3. ¿Para qué utilizamos cookies?
Utilizamos
cookies
estrictamente necesarias y esenciales para que utilices nuestros sitios web y aplicaciones móviles y puedas moverte libremente, utilizar áreas seguras y opciones personalizadas. Además, utilizamos cookies que recogen datos relativos al análisis de uso de la web. Éstas se utilizan para ayudar a mejorar el servicio al cliente, midiendo el uso y el rendimiento de la página para optimizarla y personalizarla.
Nuestros sitios también pueden tener enlaces de redes sociales (como Facebook o Instagram). KUNA no controla las cookies utilizadas por estas webs externas. Para más información sobre las cookies de las redes sociales u otras webs ajenas, te aconsejamos revisar sus propias políticas de cookies.
4. ¿Qué tipo de cookies utilizamos y qué tipo de uso les damos?
Cookies
de sesión:
Son aquellas que duran el tiempo que el usuario está navegando por la página web y se borran al término. Sirven para almacenar información que solo interesa conservar para la prestación del servicio solicitado por el usuario en una sola ocasión.
Cookies
persistentes: Estas
cookies
quedan almacenadas en el terminal del usuario por un tiempo más largo, facilitando así el control de las preferencias elegidas sin tener que repetir ciertos parámetros cada vez que se visite el sitio web.
Cookies
propias:
Son
cookies
creadas por este sitio web o aplicación, y que sólo puede leer el propio sitio o aplicación. En la web de KUNA, se instalan cookies propias persistentes con las siguientes finalidades:
Técnicas:
Estas
cookies
sirven para controlar la carga de las imágenes que aparecen en el home, en función de los parámetros que se hayan programado (tiempo, nº de veces visto, etc.). Sirven, además, para permitir el acceso a determinadas partes de la web y para ubicar al usuario.
Personalización:
Estas
cookies
permiten al usuario acceder al servicio con algunas características de carácter general predefinidas, en función de una serie de criterios en el terminal del usuario (por ejemplo, el idioma, el tipo de navegador a través del cual accede al servicio, la configuración regional desde donde accede al servicio, etc.).
Análisis:
Estas
cookies
permiten seguir el tráfico entrante al sitio web y hacer análisis del comportamiento de los usuarios en el sitio. Estas
cookies
generan un id de usuario anónimo que se utiliza para medir cuántas veces visita el sitio un usuario. Asimismo, registra cuándo fue la primera y última vez que visitó el sitio y cuando se ha terminado una sesión y su navegación. Ello permite introducir mejoras al sitio web en función del análisis de los datos de uso que hacen los usuarios.
Cookies de terceros:
Son
cookies
creadas por terceros. Estas consisten en:
Cookies de redes sociales:
En KUNA utilizamos cookies de Facebook, Instagram, entre otras redes sociales, para que el usuario pueda compartir contenidos del sitio web o aplicación móvil en las citadas redes sociales; o, bien para facilitar el registro en el E-commerce, de forma que con los datos que los usuarios han facilitado a las redes sociales podamos completar directamente los campos del formulario de registro en el E-commerce.
Cookies publicitarias:
En KUNA utilizamos cookies almacenadas por terceras empresas que gestionan los espacios que muestran publicidad de KUNA y a las que los usuarios acceden. Estas cookies permiten medir la efectividad de nuestras campañas online, proporcionar información de tu interés y ofrecerle contenidos publicitarios de tu preferencia. A través de las políticas de cookies de estos terceros puedes obtener más información sobre su funcionamiento y el uso que hacen de las cookies.
Las
cookies
que puedan ser instaladas durante tu navegación en los sitios web o aplicaciones de KUNA y pueden ser administradas por ti, mediante su deshabilitación o rechazo. Puedes hacer esto cuando lo estimes oportuno, por medio de las opciones de configuración de tu navegador.
Si aceptas nuestras
cookies
, nos permiten mejorar los sitios web y aplicaciones de KUNA, para ofrecerte un acceso óptimo y darte un servicio más eficaz y personalizado.
Si deshabilitas algunas de nuestras
cookies
, ello afectará tu experiencia de navegación y los servicios y características que ofrecemos en nuestros sitios web y aplicaciones. Si decides deshabilitar todas las
cookies
, sólo usaremos las
cookies
de sesión, que son las esenciales e imprescindibles para la navegación y el funcionamiento de nuestro sitio web.
Para bloquear o deshabilitar las cookies, debes activar la configuración de tu navegador, de manera que se rechace la instalación de todas las
cookies
o de algunas de ellas, según elijas. La mayoría de los navegadores permiten advertir la presencia de
cookies
o rechazarlas automáticamente. Si son rechazadas se podrá seguir usando este sitio web, aunque el uso de algunos de sus servicios podrá ser limitado, no podremos mantener tus preferencias; y algunas características de las páginas o apps no estarán operativas, o funcionarán parcialmente, haciendo menos satisfactoria tu experiencia de navegación.
5. Gestión de Cookies
Las
cookies
que puedan ser instaladas durante tu navegación en los sitios web o aplicaciones de KUNA y pueden ser administradas por ti, mediante su deshabilitación o rechazo. Puedes hacer esto cuando lo estimes oportuno, por medio de las opciones de configuración de tu navegador.
Si aceptas nuestras
cookies
, nos permites mejorar los sitios web y aplicaciones, para ofrecerte un acceso óptimo y darte un servicio más eficaz y personalizado.
Si deshabilitas algunas de nuestras
cookies
, ello afectará tu experiencia de navegación y los servicios y características que ofrecemos en nuestros sitios web y aplicaciones. Si decides deshabilitar todas las
cookies
, sólo usaremos las
cookies
de sesión, que son las esenciales e imprescindibles para la navegación y el funcionamiento de nuestro sitio web.
Para bloquear o deshabilitar las cookies, debes activar la configuración de tu navegador, de manera que se rechace la instalación de todas las
cookies
o de algunas de ellas, según elijas. La mayoría de los navegadores permiten advertir la presencia de
cookies
o rechazarlas automáticamente. Si son rechazadas se podrá seguir usando este sitio web, aunque el uso de algunos de sus servicios podrá ser limitado, no podremos mantener tus preferencias; y algunas características de las páginas o apps no estarán operativas, o funcionarán parcialmente, haciendo menos satisfactoria tu experiencia de navegación.
6. Vigencia de esta política
Es posible que en el futuro modifiquemos la información contenida en esta política. En caso de que lo hagamos, te lo notificaremos por distintas vías, por ejemplo, a través de un banner, un pop-up o una notificación push, entro otras, de manera que puedas revisar los cambios, valorarlos y, en su caso, oponerte modificando la configuración de tu navegador. Una versión actualizada de la Política de Cookies siempre estará publicada en la página web
https://kunastores.com/peru
All personal data will be treated as confidential. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order. The collected email addresses will not be used for commercial communication unless agreed by the customer.
Transmission Of Information
In order to provide the customer with a secure purchase process, the Company has an agreement with an external provider of online payment services.
The data provided by the client will be shared with the provider for exclusive purposes of providing the service, which include the processing of payments and the validation of transactions through an anti-fraud system, in order to minimize the risk of identity theft to customers card holders.
Customer Rights
The client, when registering his personal data in the website, expressly gives his consent to the Company so that they are used for the purposes described in this policy:
- Properly process and validate the Purchase Order.
- Establish a timely communication with the Client to provide the necessary support in case of any type of eventuality including return and exchanges requests.
- Keep it updated regarding the products, services, campaigns, offers or other marketing action carried out by the brand.
The Company reserves the right to modify this Privacy Policy. However, the changes will be made on the basis of what is stipulated in the applicable legislation and ensuring, first of all, for the protection of personal data and customer satisfaction.
Contact us
e-Fibres, LLC
C/o H&co 2330 Ponce de Leon bvd
FL33134 Coral Gables – USA
e-kuna@incalpaca.com
Phone: (800) 388-6021
For purchases made on the KUNA US online store kunastores.com/us:
Once the items of your preference have been added to the Purchasing Exchange, the client must register their data so that they can make the payment, which can be done in the following modality.
- Payment with Credit / Debit Card powered by Stripe
- Payment with Paypal
The products offered on this platform are sold securely. To provide this guarantee to the client, the Company has an agreement with an external provider of online payment services, with extensive experience and presence in high growth markets (Stripe and Paypal).
The data provided by the customer will be shared with the provider for exclusive purposes of providing the service, which include the processing of payments and the validation of transactions through an anti-fraud system, in order to minimize any risk for the cardholders.
When making the payment through our available modalities, the client authorizes the confidential treatment of the information by the provider. Personal data, credit card and purchase travel encrypted in the network, thus being protected.
The Company, on the other hand, is not responsible for the possible commissions that credit card operators may apply.
Before finalizing your purchase and having entered your personal and shipping information, the customer will enter the data of your credit card, in which the total amount provided by the Platform will be charged.
The confirmation of the Purchase Order will be carried out once the corresponding instance verifies that the payment was actually made. For this, the company has a virtual account, provided by the payment system provider, through which you can consult in real time, the status of transactions made by the customer.
With the confirmation list, we proceed to start the shipping process.
Orders can not be changed or canceled once the order has been placed.
Returns
KUNA accept returns. Please click here to review our policies.
Exchanges
KUNA cannot offer exchanges for returned merchandise. We suggest you return the item you wish to exchange for a refund using the applicable conditions and guidelines listed in our Return Policy and place a new order on kunastores.com/us.
Please contact us at e-kuna@incalpaca.com if you need any assistance.